Return & Exchange Policy

1. Returns Eligibility:

• The store may accept returns within a certain time frame after the delivery date, typically within 30 days.

• The item must be unused, in its original packaging, and in the same condition as received.

2. Return Process:

• To initiate a return, customers should contact the store's customer service or follow the process outlined on the store's website.

• Customers may need to provide order details, reason for return, and any relevant photos or information.

3. Return Shipping:

• The customer might be responsible for covering the cost of return shipping unless the return is due to a defect or an error on the store's part.

• It's recommended to use a trackable shipping method to ensure the return item is received by the store.

4. Refund Options:

• The store may offer refunds in the original form of payment or store credit, depending on the customer's preference.

• Refunds will be processed once the returned item is received and inspected.

5. Exclusions:

• Some items might be non-returnable, such as items that are used, damaged due to customer misuse, or customized products.

• The store might have specific guidelines for returning items like batteries or electronics due to safety concerns.

6. Restocking Fees:

• The store could charge a restocking fee for returned items, particularly if the return is not due to a defect or error on their part.
   

7. Damaged or Defective Items:

• If the item is received damaged or defective, the customer should contact the store immediately.

• The store may provide instructions for returning the item and might cover the return shipping cost in such cases.

8. International Returns:

• If the store ships internationally, the return policy for international customers may have variations, such as different time frames or return shipping considerations.