At Chupi, we are committed to ensuring the privacy and safety of all our visitors and customers. This Privacy and Safety Statement outlines our practices regarding the collection, use, protection, and disclosure of personal and sensitive information provided to us through our website. By using our website, you agree to the terms outlined in this statement.

 

Collection of Information:

1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address, when you place an order, create an account, or subscribe to our newsletter. This information is used solely for the purpose of fulfilling your orders, providing customer support, and keeping you updated about our products and promotions.

2. Payment Information: When you make a purchase on our website, your payment details are securely processed by reputable third-party payment processors. We do not store or have access to your payment card information.

3. Website Analytics: We use analytics tools to gather non-personal information, such as your IP address, browser type, and pages visited. This helps us analyze website traffic and improve user experience.

 

Use of Information:

1. Order Fulfillment: Personal information collected during the ordering process is used to process and ship your orders accurately and to provide you with tracking and order status updates.

2. Customer Support: We use your contact details to assist you with any inquiries, concerns, or issues you may have related to your orders or our products.

3. Marketing Communication: If you choose to subscribe to our newsletter, we will send you promotional emails about our products, special offers, and news. You can opt out of these communications at any time.

 

Protection of Information:

1. Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

2. Data Encryption: Our website uses secure socket layer (SSL) technology to encrypt data transmission between your browser and our server, ensuring the confidentiality of your personal and payment information.

 

Disclosure of Information:

1. Third-Party Services: We may share certain information with trusted third-party partners who assist us in providing services such as payment processing, order fulfillment, and website analytics. These partners are obligated to maintain the confidentiality and security of the information.

2. Legal Compliance: We may disclose personal information when required by law or in response to a valid legal request.

 

Your Choices:

1. Access and Update: You can access and update your personal information by logging into your account on our website.

2. Unsubscribe: If you no longer wish to receive marketing communications from us, you can unsubscribe using the link provided in our emails.
    

Children's Privacy:

Our website is not directed at children under the age of 13. We do not knowingly collect or maintain personal information from individuals who are under 13 years of age.

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Changes to this Statement:

We may update this Privacy and Safety Statement from time to time to reflect changes in our practices or legal requirements. We encourage you to review this statement periodically.

 

For any questions or concerns about our Privacy and Safety Statement, please contact us at info@chupigroup.com.

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Last updated: 4/20/2024

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By using our website, you signify your agreement with this Privacy and Safety Statement.